Shipping policy

Thank you for shopping with us. We aim to provide a smooth and reliable delivery experience for our customers across Pakistan.

1. Shipping Coverage

We currently deliver to all major cities and most areas across Pakistan through trusted courier partners.

2. Processing Time

All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Time

Estimated delivery times are as follows:

  • Major Cities: 2–4 business days

  • Other Cities & Remote Areas: 3–6 business days

Please note that delivery times may vary due to weather conditions, courier delays, or public holidays.

4. Shipping Charges

Shipping charges will be calculated at checkout based on your location and order size.

  • Free shipping may be offered on orders above a certain amount (if applicable).

  • For orders below the free shipping threshold, a standard delivery fee will apply.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS so you can monitor the delivery status.

6. Cash on Delivery (COD)

We offer Cash on Delivery (COD) for most locations in Pakistan. Please ensure the correct amount is available at the time of delivery.

7. Delivery Issues

If you experience any issues with your delivery such as delays, damaged packages, or missing items, please contact our support team within 48 hours of receiving your order.

8. Incorrect Address

Please ensure your shipping address and contact details are correct when placing the order. We are not responsible for delays or failed deliveries due to incorrect information.